Terms & Conditions

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Ticket Sales Terms & Conditons

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» All events take place in the venue printed on your ticket. You will be contacted by email in advance of an event if the venue changes.

» Unless an event is cancelled e.g. because one or more performers are ill or become unavailable, tickets are non-refundable and cannot be exchanged.

» Tickets are sold through Ticket Tailor https://www.tickettailor.com/events/shakespeareinmusic and online booking finishes 2 hours
before an event starts. Tickets may be purchased on the door during the Festival, subject to availability. Customers can print their tickets or add their tickets to their Apple or Google wallet. It is not possible to purchase tickets by phone.

» An official photographer at the Festival will be taking pictures for archiving and marketing purposes. By buying a ticket you are giving your consent to being photographed. Please let a senior member of the Festival team know if you do not wish to be photographed.

» Holy Trinity Church has step free access and accessible toilets. The Guild Chapel can be accessed by a ramp but there are no accessible toilets in the building. Public toilets are available a short distance away in Bell Court and on Waterside. The Town Hall can be accessed by a ramp and there is an accessible toilet. Full details of the facilities at each venue are available via our website https://www.shakespeareinmusic.org/venues. If you require assistance with access or seating at a venue or have other special requirements,please notify us at info@shakespeareinmusic.org in advance so that we can assist you.

» We reserve the right to alter the programme or substitute performers if unforeseen circumstances dictate.

» If a headline performer has to withdraw, and no suitable alternative performer is readily available pursuant to the clause above, then tickets will be refunded by our external Box Office Ticket Tailor. This may take a few days to show on your statement. Booking fees and other charges will not be included in the refund.

» All seats are unreserved and doors open twenty minutes before the start time.

» All children under the age of 16 must be accompanied by a responsible adult. The Festival takes no responsibility for unaccompanied children.

» No animals of any kind except assistance dogs are allowed into any Festival venues or events.

» The Festival will not tolerate any abuse of our staff or volunteers. Any issues should be addressed to the Festival Director at info@shakespeareinmusic.org . » Please check our website before you travel for any last-minute changes.

*Shakespeare in Music is a Charitable Incorporated Organisation No: 1208674

Website Use Disclaimer and Copyright Information

The information contained in this website is for general information purposes only. The information is provided by Shakespeare in Music and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics  contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Through this website, you are able to link to other websites which are not under the control of Shakespeare in Music. We have no control over the nature, content, or availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

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This website and its content are copyright of Shakespeare in Music - © Shakespeare in Music. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: ​

 

• you may print or download to a local hard disk extracts for your personal and non-commercial use only;

• you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material;

• you may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

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If you feel we have misrepresented you or your organisation or infringed your copyright,
please contact us immediately.

General Terms and Conditions

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Shakespeare in Music’s relationship with you in relation to this website.

The term “Shakespeare in Music” or “us” or “we” refers to the owner of the website.

The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use,

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•  The content of the pages of this website is for your general information and use only. It is subject to change without notice.

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• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

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•  Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

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•  This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

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•  All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

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